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Article
Publication date: 4 June 2019

Chengke Wu, Chunjiang Chen, Rui Jiang, Peng Wu, Bo Xu and Jun Wang

Employing multi-type laborers (MLs) is common in multinational and cross-culture projects (MPCs). Different attributes of MLs can lead to uncertain and dynamic laborer behaviors…

Abstract

Purpose

Employing multi-type laborers (MLs) is common in multinational and cross-culture projects (MPCs). Different attributes of MLs can lead to uncertain and dynamic laborer behaviors (i.e. behavioral diversities), which may cause project deviations. Previous studies do not consider the uncertainties or dynamics of behaviors adequately or they only provide general suggestions. The purpose of this paper is to combine system dynamics (SD) and agent-based modeling (ABM) to build an integrated model. The proposed ABM-SD can gain better understanding of MLs’ behavioral diversities, reveal the associated impacts and improve project management.

Design/methodology/approach

Based on extensively review in construction labor management and computer simulation, architecture is built to depict the relationships between the affecting factors of MLs’ behaviors, MLs’ behavioral diversities and project performance. Second, conceptual structures of the ABM-SD model are developed. Third, methods to implement the model in practice are introduced, focusing on data collection and model structure adjustment. Finally, the model is tested in a case study.

Findings

Different ML groups have distinctive behaviors which constantly change through interactions between MLs, engineers and external environment. Inadequate consideration of the diversities can result in inaccurate estimation of productivity, work quality and absenteeism, causing severe project deviations such as schedule delay, cost overrun and high absenteeism. On the other hand, using the ABM-SD model, the root causes of project deviations are analyzed from the perspective of MLs’ behavioral diversities and the optimization of labor management can significantly improve project performance.

Research limitations/implications

This paper supplements previous studies because the ABM-SD model takes fully use of the strength of simulation of solving uncertain and dynamic problems and combines both qualitative and quantitative findings in existing studies of labor management. Besides, the ABM-SD model is also a practical management tool to better monitor laborer behaviors and forecast the impacts. The limitation is mainly about the small scale of the case study. However, the ABM-SD model already demonstrates the mechanism about how MLs’ different behaviors affect a project, which fulfill the aim of the study.

Practical implications

The ABM-SD model can simulate MLs’ behavioral diversities and produce reliable estimations of project performance. It also allows to optimize management plans. Furthermore, The ABM-SD model is adjustable based on specific project conditions, which make it applicable for different tasks, different laborer compositions and even different projects. Thus, the ABM-SD model can be a practical tool for engineers in MCPs.

Originality/value

SD and ABM are applied to study behaviors with well-known benefits in both separated and integrated manner. However, few studies use the approach to investigate MLs’ behaviors in MCPs. Hence, the proposed ABM-SD model is an original attempt to improve the laborer management level in MCPs.

Details

Engineering, Construction and Architectural Management, vol. 26 no. 9
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 21 April 2023

Xinyuan (Roy) Zhao, Jiale Wang, Anna Mattila, Aliana Man Wai Leong, Zhenzhen Cui, Zaoning Sun, Chunjiang Yang and Yashuo Chen

Frontline employees’ proactive behaviors (i.e. job crafting) are critical to satisfying customers’ idiosyncratic needs. If the supervisors practice job crafting, their…

Abstract

Purpose

Frontline employees’ proactive behaviors (i.e. job crafting) are critical to satisfying customers’ idiosyncratic needs. If the supervisors practice job crafting, their subordinates are more likely to mimic such behaviors. However, there has been limited research on how leaders’ job crafting can influence subordinates’ job crafting. This study aims to examine the cross-level mechanisms (i.e. trickle-down effects) of supervisors’ job crafting on the subordinates’ attitudes and performance. Specifically, such trickle-down effects can be explained via two cross-level mechanisms of the supervisors’ job crafting on the subordinates’ work engagement and performance: social learning mechanism and job demands-resources mechanism.

Design/methodology/approach

A three-wave cross-lagged study was conducted in two-week intervals. The valid responses from 67 supervisors and their 201 subordinates were collected. The data set was analyzed using multilevel Structural Equation Modeling.

Findings

The results demonstrated that the social learning and job demands-resources mechanisms are not independent. The supervisor’s job crafting improves employment relationships, subsequently encourages subordinates’ job crafting and ultimately enhances work engagement and work performance.

Practical implications

The findings suggested that hospitality organizations should encourage job crafting among supervisors and managers. A proactive hotel manager can establish strong employment relationships, motivate subordinates to work proactively and obtain positive work outcomes.

Originality/value

The findings enrich the knowledge about the trickle-down effects of supervisors on subordinates in terms of job-crafting behaviors. In particular, this study found a new theoretical perspective that the job demands-resources and social learning mechanisms may not be independent, and the subordinates’ perception of the employment relationship plays a critical role.

Details

International Journal of Contemporary Hospitality Management, vol. 35 no. 12
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 24 February 2021

Chunjiang Yang, Yashuo Chen and Aobo Chen

Using the theoretical lens of sensemaking, this paper aims to investigate the relationship between on-the-job shocks, as experienced by the employees and intention to stay (IS) by…

Abstract

Purpose

Using the theoretical lens of sensemaking, this paper aims to investigate the relationship between on-the-job shocks, as experienced by the employees and intention to stay (IS) by shedding light on the mediating role of organizational embeddedness (OE) and the moderating role of commitment human resource practices (CHRP).

Design/methodology/approach

The study used a time-lagged research design, collecting data from 304 employees from 48 teams in China to conduct multilevel structural equation modeling to test hypotheses.

Findings

This study found that employees who suffer on-the-job shocks tend to decrease their IS in organizations via OE. However, CHRP did not bound the main effect of on-the-job shocks on OE.

Practical implications

Given the increasingly dynamic business environment, employees constantly encounter shocks in the workplace. Organizations or leaders should be aware of the on-the-job shocks in harming employee retention.

Originality/value

The research highlights workplace events’ significance in investigating employees’ retention and specifically offers glimpses into the mechanisms by which on-the-job shocks manifest themselves in employees’ IS.

Details

Chinese Management Studies, vol. 15 no. 5
Type: Research Article
ISSN: 1750-614X

Keywords

Article
Publication date: 13 October 2022

Chunjiang Yang, Yashuo Chen, Xinyuan Zhao and Zhenzhen Cui

Drawing upon the social identity theory, the authors argue that professionals' career identities have a positive indirect effect on identification with on-demand organizations…

Abstract

Purpose

Drawing upon the social identity theory, the authors argue that professionals' career identities have a positive indirect effect on identification with on-demand organizations through career networking behavior. In addition, the strength of these beneficial effects was also bound by extraversion and collectivism.

Design/methodology/approach

The hypothesized moderated mediation model was tested by multisource and time-lagged data about 242 Chinese accountants engaging in on-demand work.

Findings

The results demonstrated that professionals with a career identity tend to engage in career networking behaviors and identify themselves with a client company. In addition, extraverted professionals were more likely to engage in career networking behaviors, and collectivist professionals were more likely to identify with their on-demand organizations.

Practical implications

This research provides important guidelines on how managers in on-demand organizations leverage gig workers' career identities to establish deep relationships with them.

Originality/value

The authors expanded the traditional framework of identification in the setting of nontraditional work arrangements by establishing a link between career identity and organizational identification for on-demand professionals.

Details

Personnel Review, vol. 52 no. 3
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 9 December 2019

Chunjiang Yang, Yashuo Chen, Xinyuan (Roy) Zhao and Nan Hua

This paper aims to examine the impacts of transformational leadership and employee proactive personality on service performance, the mediation role of organizational embeddedness…

3555

Abstract

Purpose

This paper aims to examine the impacts of transformational leadership and employee proactive personality on service performance, the mediation role of organizational embeddedness and the synergies of transformational leadership and proactive personality within the proposed framework.

Design/methodology/approach

Data was collected following a time-lagged research approach. The study sample included 218 frontline employees and their supervisors from ten carefully selected five-star hotels in China. Structural equation modeling was employed for the data analysis.

Findings

Transformational leadership and proactive personality had positive effects on task performance and contextual performance via organizational embeddedness. The interactive influences of transformational leadership and proactive personality on task performance and contextual performance were found significant and negative.

Originality/value

Transformational leaders and proactive employees have been shown to exert a strong influence on excellent service performance, with organizational embeddedness playing a critical role.

Details

International Journal of Contemporary Hospitality Management, vol. 32 no. 1
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 17 June 2019

Chunjiang Yang, Nan Guo, Yuting Wang and Chunling Li

Mentoring was considered as an efficient way to facilitate staff attachment with hotels. Such a strong attachment has been demonstrated to reduce employees’ intention to quit…

2387

Abstract

Purpose

Mentoring was considered as an efficient way to facilitate staff attachment with hotels. Such a strong attachment has been demonstrated to reduce employees’ intention to quit. This study aims to investigate the mediating roles of organizational and occupational embeddedness in the relationships between mentoring functions and turnover intention.

Design/methodology/approach

The responses were collected from a sample of 354 employees in four hotels group across three Chinese provinces. A structural equation model (SEM) was applied to test the model and mediating roles of organizational and occupational embeddedness.

Findings

The results of SEM suggest that both organizational and occupational embeddedness mediated the relationships between mentoring functions (career and psychosocial support) and turnover intention. Specifically, employees who are able to receive successful mentoring can easily embed in their organization and occupation. Thus, these employees are reluctant to leave.

Research limitations/implications

Although this study reveals the important role of mediation, it has several limitations. First, the data drawn from Hebei, Beijing and Zhejiang provinces may lack geography representativeness. Second, this paper neglects potential moderating role of certain personal or context factors. Third, the time lag between the three data collections are not the same.

Practical implications

Managers should retain proper employees by introducing mentoring programs. Furthermore, to increase organizational and occupational embeddedness, managers should also consider the person-organization/occupation attachments of this industry.

Originality/value

This study tests organizational and occupational embeddedness simultaneously as mediators between mentoring and turnover intention through data obtained from the Chinese hotels.

Details

International Journal of Contemporary Hospitality Management, vol. 31 no. 10
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 4 October 2011

Chunjiang Yang, Qinhai Ma and Ling Hu

The purpose of this paper is first, to overview the current research situation on job embeddedness (JE), including the theoretical underpinning of JE, the definition and…

2349

Abstract

Purpose

The purpose of this paper is first, to overview the current research situation on job embeddedness (JE), including the theoretical underpinning of JE, the definition and dimensions of JE, its comparisons with similar constructs, and its global and composite measure; second, to intergrate the unfolding model, JE and image theory to better understand voluntary turnover – and indicate future research directions.

Design/methodology/approach

An extensive literature search covering several separate electronic databases, including ScienceDirect, EBSCO, Kluwer and Emerald, was conducted. Most of the articles can be acquired online from The University of California Riverside. The validity and reliability are compared between global and composite scales. The authors summarized and categorized the findings of current research.

Findings

JE can be differentiated from those similar constructs and measures already in the literature. Almost all of the studies on JE have found that it predicted voluntary turnover better than job attitudes and perceived ease of movement from traditional models of turnover. Along with extended research on it, JE was disaggregated into two major sub‐dimensions, namely, on‐the‐job and off‐the‐job embeddedness, and it has been extended to occupational and career level.

Research limitations/implications

In this paper, the authors use qualitative methods to evaluate the current studies on JE, only. Meta‐analysis, as a reviewing method, should be used in future research on clarifying the relationships between JE and other constructs in organizational behavior.

Originality/value

This research reviews almost all of the studies on JE from 2001 to 2009 and organizes and categorizes them into three kinds: cause, consequence and theoretical extension. The authors also summarize its relationships with other constructs (e.g. turnover, turnover intention, organizational commitment, organizational citizenship behavior) in various settings. Finally, based on discussion, the authors indicate future research directions.

Details

Nankai Business Review International, vol. 2 no. 4
Type: Research Article
ISSN: 2040-8749

Keywords

Article
Publication date: 14 November 2023

Qiang Bian, Xiangyun Zhang, Bowen Jiao, Guang Zeng and Chunjiang Zhao

The purpose of this paper is to establish a dynamic analysis model of composite cylindrical roller bearings, investigate the effects of different working conditions on the…

Abstract

Purpose

The purpose of this paper is to establish a dynamic analysis model of composite cylindrical roller bearings, investigate the effects of different working conditions on the kinematic characteristics of composite bearings and compare the differences between them and solid roller bearings.

Design/methodology/approach

This paper establishes a dynamic analysis model for composite cylindrical roller bearings and proves the correctness of the established model by establishing dynamic vibration experiments and contact theory for composite roller bearings. Comparative analysis was conducted on the effects of coupling changes in rotational speed, load, number of rollers and filling ratio on parameters such as bearing static stiffness, contact stress and vibration acceleration.

Findings

The composite roller can enhance the bearing’s operational stability and minimize contact stress, but that a higher filling ratio is going to increase the bearing’s stiffness. The acceleration degree of bearing vibration, the load on the outer raceway nodes and the bearing stability all decrease as inner ring speed rises.

Originality/value

A dynamic calculation model of composite cylindrical roller bearings is established, and the influence of multiparameter coupling changes on bearing vibration and contact is studied, which lays a foundation for the structural improvement of the bearings.

Details

Industrial Lubrication and Tribology, vol. 75 no. 10
Type: Research Article
ISSN: 0036-8792

Keywords

Book part
Publication date: 30 September 2021

Mian Zhang and Xiyue Ma

The overall goal of this chapter is twofold. First, the authors aim to identify indigenous phenomena that influence employee turnover and retention in the Chinese context. Second…

Abstract

The overall goal of this chapter is twofold. First, the authors aim to identify indigenous phenomena that influence employee turnover and retention in the Chinese context. Second, the authors link these phenomena to the contextualization of job embeddedness theory. To achieve the goal, the authors begin by introducing three macro-level forces (i.e., political, economic, and cultural forces) in China that help scholars analyze contextual issues in turnover studies. The authors then provide findings in the literature research on employee retention studies published in Chinese academic journals. Next, the authors discuss six indigenous phenomena (i.e., hukou, community in China, migrant workers, state-owned companies, family benefit prioritization, and guanxi) under the three macro-level forces and offer exploratory propositions illustrating how these phenomena contribute to understanding employee retention in China. Finally, the authors offer suggestions on how contextualized turnover studies shall be conducted in China.

Details

Global Talent Retention: Understanding Employee Turnover Around the World
Type: Book
ISBN: 978-1-83909-293-0

Keywords

Article
Publication date: 27 November 2023

Eka Pariyanti, Wiwiek Rabiatul Adawiyah and Siti Zulaikha Wulandari

The main objective of this study is to examine the relationship between person-organization fit (P-O fit), job satisfaction (JS), workplace spirituality (WS) and turnover…

Abstract

Purpose

The main objective of this study is to examine the relationship between person-organization fit (P-O fit), job satisfaction (JS), workplace spirituality (WS) and turnover intentions in small and medium-sized enterprises (SMEs) and the moderate role of WS in these relationships.

Design/methodology/approach

Research data were collected by cross-sectional data collection methods. The sample contains 242 employees of SMEs in Indonesia. The analytical method used to test research hypotheses is moderate regression analysis.

Findings

The results show that P-O fit is an antecedent that can reduce turnover intention. JS has a negative effect on turnover intention and WS has a negative effect on turnover intention. WS moderates the relationship between P-O fit and turnover intention and the relationship between JS and turnover intention.

Research limitations/implications

This study enhances the understanding of the importance of WS in reducing employee turnover intentions. This research also contributes to the research model based on fit theory and social exchange theory.

Practical implications

The practical implication of this research is to improve P-O fit in employees. Managers can manage the right people for the environment and the right environment for the individual. In other words, the organization must choose both. The most basic way to create a P-O fit for employees is to recruit employees suitable to organizational goals because, in general, SMEs rarely have a written vision and mission.

Social implications

Through the of spirituality in the workplace, employees will experience a sense of meaning and purpose in their work, foster a sense of unity through positive relationships and achieve alignment between personal and organizational values. Consequently, this will diminish the inclination to seek employment elsewhere.

Originality/value

Although turnover intention in employees is considered necessary, there is still minimal research that discusses turnover intention and WS in SMEs. To the authors' knowledge, no one has tested WS on the relationship between PO fit and JS with turnover intention in SMEs.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2049-3983

Keywords

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